OBIEE not working

www.obieefans.com 

When you boot the system sometimes the “Automatic” processes start, and sometimes they don’t.  Stop a process, change a parameter, and sometimes you can’t get it to restart.

Whenever you’re stuck make sure you do the following.  First turn any firewalls or anti-virus checkers off: it's possible for OBIEE to work perfectly well with these until an error occurs; but in order to clear the error you may have to turn them off.  Then set all the BI processes to “Manual”, perform a hard-reboot of the system, and then start the processes up in the following order:

  Oracle BI Server

  Oracle BI Presentation Services

  Oracle BI Java Host

  Oracle BI Scheduler

  Oracle BI Cluster Controller (only in a cluster configuration)

If this doesn’t work then repeat the hard-reboot several times – it's quite common to find, say, that the first two reboots don't work, but the system comes up on the third attempt!

If rebooting doesn’t work then restore all the configuration files to their installation values after saving the current configuration files – you were, of course, wise enough to keep copies of the original configuration files, now weren’t you?  If OBIEE works with the original configuration files, then there’s something about the new configuration files that is causing the problem.  Re-implement them in stages until you find the source of the problem.

But if OBIEE doesn’t work with the original configuration files, then the problem is due to some change to the Windows, OBIEE, or other application software installed on the machine.  Restore all software and configuration files that were present when you first installed OBIEE (and it worked) – from the image backup you were prescient enough to make at the time.  Then incrementally add the changes to the software that you’ve made since the OBIEE installation.  When you’ve found the software change that’s causing the problem, then restore the system to its current configuration – using the image backup you’ve just made of the current configuration, of course.  Then fix the software problem in the current version.